What is the Citizen Services Centre?

Insular de Tenerife has established for citizens and is
made up of a set of offices distributed across the island.

Get to know its Mission, Vision and Values

By Internet:

Canal por Internet

If you are an individual who wants to attend our offices, you can request a prior appointment and carry out the necessary procedures without having to travel and with availability at any time through the Electronic Headquarters, by using the Electronic Certificate or user and permanent Cl@ve password

Appointment For individuals not obliged to interact electronically with Public Administrations
Electronic office

More information by prior appointment

Contact us

If you want to ask questions or consult us , access our form.
If you want to submit a complaint/suggestion or claim, access the process here..
If you need to call us:

Citizen services telephone

These phone lines cater to all the queries relating to Council services or proceedings or general topics of interest for the island.

901 501 901
922 239 500 Free if you have contracted a flat rate with your operator.

More information on telephone support

Citizen Service Centres currently enabled Palacio Insular
Oficinas y horarios

Palacio Insular
Alcalde Mandillo (Santa Cruz de Tenerife)
Plaza del Adelantado y Pabellón Santiago Martín (San Cristóbal de la Laguna)
La Orotava
Icod de los Vinos
Los Cristianos
Güímar

More information

08.30 a 14:00 horas en todas las Oficinas (los CSC de La Orotava, La Laguna y Los Cristianos abren los martes y jueves de 08:30 a 18:00 horas)