Services are one of the sectors that generate most complaints by consumers, especially communications, travel or financial services. This Centre for Consumer Training and Quality Promotion workshop shows the youngest how to exercise their rights as consumers in relation to services.
Who it is aimed at
Primary and Secondary School Students
Workshop contents
- Simulation of complaints, consumer conflicts and their resolution
- Dramatisation of consumer arbitrations
- Rights and obligations, how do I exercise them?
- Safe contracting of services, financial services, electronic communications travel...
- Responsible consumption word game
Applications, Contact details and Information
- Centre for Consumer Training and Quality Promotion
- Address: Calle San AgustÃn, 15, 38002, La Laguna
- Locate on Google Maps
- Telephone: 922 445 711/12
- Fax: 922 314 511
- Opening hours: For consumers in general, Monday to Friday between 09:00 and 15:00