Cabildo de Tenerife


Suspension of activities due to coronavirus

coronavirusHomeIOn Saturday 14th March, Island Council President Pedro Martín announced new extraordinary measures to contain the spread of the Covid-19 coronavirus.

Pedro Martín indicated that this exceptional situation requires the adoption of measures that not only contribute to containing the spread of the virus, but also to preventing oversaturation of the health services. In addition, he highlighted the coordination with the Canary Islands Government in the decisions being taken and added that he is in contact with the rest of the island councils to coordinate, as far as possible, measures to be launched. The President’s decree includes new measures:

  • The activities of the occupational centres, elderly daytime centres, psychosocial rehabilitation daytime centres, daytime centres for people with learning difficulties and the Service for the Promotion of Personal Autonomy have been suspended.
  • Operation of the Tenerife Cable Car and the Altavista Refuge have been suspended.
  • The island’s museums, Puerto de la Cruz’s Casa de la Aduana, Empresa Insular de Artesanía shops, cultural centres, visitor centres and similar buildings have closed.
  • The Island Trail Network has been closed and all activities within the Teide National Park have been suspended.
  • All organised group visits under the island’s responsibility have been suspended, regardless of their nature (cultural, sporting, recreational, touristic, etc.).
  • The ordinary system of use for the forests and natural spaces add the following prohibitions and recommendations:
    • The cultural use of fire (agricultural, forest or controlled fires of weeds, bushes, grasses, waste and others) is prohibited. - Recreational fire use (barbecues, bonfires, campfires, gas stoves, among others) is prohibited.
    • The use of machinery or tools that can create sparks or glowing elements, such as weed wackers with a blade, welding equipment or radial saws and others, is prohibited.
    • Pyrotechnic displays, firework boxes, rockets, firecrackers, flares and any other pyrotechnic material in the area of risk are prohibited.
    • It is recommended that caution be taken throughout the island territory with any activity that can create fires (tobacco, use of generators, electrical equipment and fireworks, among others).
    • It is not advisable to go through Tenerife’s forest areas.
  • To recommend that the municipalities take the necessary measures to close funeral homes, with the exception of the presence of those closest to the deceased.
  • To recommend that municipalities close the beaches to avoid large crowds of people.

To maintain the exceptional measures established on Thursday 12th March 2004, establishing the suspension or deferral of all activities of a sporting, cultural, educational or informative nature undertaken in a group that are organised by the Island Council and carried out in both closed and open spaces.

The suspension or postponement of these activities, along with the other measures, will last for at least 15 days. Martín stated that the current situation will be regularly and exhaustively monitored in order to determine what is the most appropriate way to keep citizens safe and to ensure the functioning of essential public services at any given moment.

The President was particularly referring to the decisions that have already been taken to protect the high-risk population, as there are around 6,000 residential and daycare places on Tenerife within its network of social policies, which house elderly people or people in a situation of dependency.

In relation to these people, the directions established by the Canary Islands government, suspending visits to people who are registered in centres linked with the Institute of Social and Health Care (IASS) are being followed, and clubs and leisure centres for the elderly have been shut. The activity of day centres that share a space with residential centres will be suspended from Friday 13th March at 18:00, in order to avoid the transit of people on the premises.

In terms of essential public services, preventive measures and protocols have been implemented to minimise the possibility of infection among staff providing this type of service, such as firefighters, forest fire brigades, road workers and workers maintaining the facilities that manage the island’s water, among others. In addition to suspending all activities of an informative nature, such as school visits, work shifts have been reorganised. Persons other than staff have been prohibited from entering facilities and the workplaces have been made safe with the use of certain cleaning products, with the facilities also having been disinfected.

The closure of recreational and camping areas dependent on the Island Council, camps, as well as the Tenerife, Santa Cruz-Ofra sports complex has been ordered, and all activities scheduled to take place in the Tenerife Sports Pavilion Santiago Martin and the Tenerife International Centre for Trade Fairs and Congresses have been suspended.

TEA Tenerife Arts Space and the various museums and centres of the Island Council of Tenerife’s Autonomous Museum and Centres Body will remain closed, with all scheduled activities being suspended or postponed. These measures will be in force until 27th March 2020, without prejudice to extensions and additional measures that may be taken.

Sports programmes managed by the Island Council are suspended for 15 days, including the Island Council Games, the Youth Sports Programme and the Adapted Sport Island Programme. All face-to-face training activities, organised by any of the entities that make up the island’s public sector, are also cancelled.

Buses and trams

The Tenerife Island Council, in conjunction with Metrotenerife and Titsa, has been changing the schedule of buses and trams to adjust frequencies and schedules to the current state of emergency. One of the latest measures was that lines 1 and 2 of the tram, along with the interurban and metropolitan buses will be free for as long as the state of emergency continues. In this way, we want to help people who must continue to work in these circumstances to ensure basic public services are provided and permitted activities can be carried out. You can check schedules and times on the company's website.

Access to all Titsa buses will be limited to the rear of the vehicle from the 21st and the journeys can only be paid for through the Ten + card or by phone. To board both the tram and the Titsa buses, you must validate the card or season ticket to qualify for travel insurance and to check the seating capacity. If the two options pass, then you can obtain a free simple ticket from the vending machines at tram stops, which must be validated when boarding.

Remember that, at the moment, the main reason travelling on trams and buses is due to required mobility, as established by the Royal Decree, which provides for following premises and retailers to be open to the public: commercial retailers selling food, drinks, products and basic goods, pharmaceutical and health establishments, veterinary clinics or centres, opticians and orthopaedic products, hygienic, press and stationery goods, fuel for vehicles, off-licences, technological equipment and telecommunications, pet food, internet, telephone or correspondence commerce, dry cleaners and laundries. People travelling for unjustified reasons may be sanctioned by the National Police Force, which is carrying out constant checks.

Regarding the employees of the Island Council and its subsidiaries, the President explained that a protocol has been created with information relating to the prevention and guidelines established by the health authorities in the face of Covid-19, as well as an administrative resolution for the organisation of the staff.

Decrees on the measures to be taken

Information Provision at Citizen Information Offices

Only the Citizens’ Service Centre (Centro de Atención à la Ciudadanía - CSC) in Santa Cruz de Tenerife (Palacio Insular, plaza de España, 1), will remain open, solely for exceptional procedures of an urgent nature. This office will be open between 9.00 and 14.00, Monday-Friday. Meanwhile, all other offices on the island will be closed to the public.

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