Cabildo de Tenerife

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Claim for Dependency

The term dependence refers to a permanent situation in which people, for reasons of age, illness of disability, need to be cared for by one or more persons, or need significant help to carry out daily basic activities or, in the case of people with a learning disability or mental illness, need other types of support to be independent.

Degrees of dependence

  • Level 1 - Moderate dependence.- Moderate dependence is when a person needs help once a day to carry out basic daily activities, or occasionally needs a limited amount of support to be personally independent.
  • Level 2 - High dependence.- High dependence is when a person needs help two or three times a day to carry out a variety of basic daily activities, but does not require a carer to be present at all times, or needs a high degree of support to be personally independent.
  • Level 3 - Very high dependence.- Very high dependency is when a person needs help various times throughout the day to carry out daily activities, or needs a carer to be present at all times due to loss of mental or physical independence, or needs all round support to be personally independent.

Services offered

  • Services to prevent dependence and to promote personal independence.
  • Telecare
  • Home help
  • Day and night centres
  • Residential care

Contact details and Information

  • Government of the Canary Islands Social Welfare
  • Telephone: 012
  • Opening times: Mondays to Fridays from 09:00 to 14:00 and 17:00 to 20:00.
  • Website: www.gobcan.es/dependencia

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