What is the Citizen Services Centre?

Insular de Tenerife has established for citizens and is
made up of a set of offices distributed across the island.
Get to know its Mission, Vision and Values
By Internet:
- Appointment For individuals not obliged to interact electronically with Public Administrations
- Electronic office
Contact us
- If you want to ask questions or consult us , access our form.
- If you want to submit a complaint/suggestion or claim, access the process here..
- If you need to call us:
Citizen services telephone

These phone lines cater to all the queries relating to Council services or proceedings or general topics of interest for the island.
- 901 501 901
- 922 239 500 Free if you have contracted a flat rate with your operator.
If you are looking for the address or telephone number of an Insular Government Area, access the directory here

- Palacio Insular
- Alcalde Mandillo (Santa Cruz de Tenerife)
- Plaza del Adelantado y Pabellón Santiago Martín (San Cristóbal de la Laguna)
- La Orotava
- Icod de los Vinos
- Los Cristianos
- Güímar
Office hours:
08.30 a 14:00 horas en todas las Oficinas (los CSC de La Orotava, La Laguna y Los Cristianos abren los martes y jueves de 08:30 a 18:00 horas)
08:30 a 18:00 horas en el Registro General (Santa Cruz de Tenerife) de lunes a viernes y sábados de 09:00 a 13:00 hora
Location of the Office (Palacio Insular) in Santa Cruz de Tenerife: Localizar en Google Maps
Please also remember that you can carry out the necessary procedures without having to travel and with availability at any time through the Electronic Headquarters, by using the Electronic Certificate or user and permanent Cl@ve password . Electronic office must have a link to the electronic office.
08.30 a 14:00 horas en todas las Oficinas (los CSC de La Orotava, La Laguna y Los Cristianos abren los martes y jueves de 08:30 a 18:00 horas)