What is the Citizen Services Centre?

Insular de Tenerife has established for citizens and is
made up of a set of offices distributed across the island.
Get to know its Mission, Vision and Values
By Internet:
- Appointment For individuals not obliged to interact electronically with Public Administrations
- Electronic office
Contact us
- If you want to ask questions or consult us , access our form.
- If you want to submit a complaint/suggestion or claim, access the process here..
- If you need to call us:
Citizen services telephone

These phone lines cater to all the queries relating to Council services or proceedings or general topics of interest for the island.
- 901 501 901
- 922 239 500 Free if you have contracted a flat rate with your operator.
Citizen Service Centres currently enabled Palacio Insular

- Palacio Insular
- Alcalde Mandillo (Santa Cruz de Tenerife)
- Plaza del Adelantado y Pabellón Santiago Martín (San Cristóbal de la Laguna)
- La Orotava
- Icod de los Vinos
- Los Cristianos
- Güímar
08.30 a 14:00 horas en todas las Oficinas (los CSC de La Orotava, La Laguna y Los Cristianos abren los martes y jueves de 08:30 a 18:00 horas)