Legal notice

Object and acceptance

The present legal notice regulates the use of the websites: www.tenerife.es, sede.tenerife.es and transparencia.tenerife.es

Through these websites, public services are provided whose main objective is to allow contact between citizens and the Island Council of Tenerife (hereinafter ECIT) and to provide access to the ECIT electronic office.

The navigation through our website attributes the condition of user of them and implies full and unreserved acceptance of each and every one of the provisions included in this Legal Notice, which may be modified.

The user undertakes to make correct use of the websites in accordance with the law, good faith, public order, traffic uses and this Legal Notice. The User shall be liable to ECIT and to third parties for any damages that may be caused as a result of the breach of this obligation.

Ownership of the website

The websites belong to ECIT with CIF P3800001D

General conditions of access and use

Our websites and their services are freely accessible and free of charge, although the use of certain areas or services is subject to the completion of data collection forms. Only those over 16 years of age can provide data through our website, and those under 16 years of age cannot provide data without the consent of their parents or legal guardians, although access to certain procedures and services is conditioned on the user's age of majority.

The User guarantees that all data communicated to ECIT is authentic and up to date and will be solely responsible for any false or inaccurate statements made.

www.tenerife.es, sede.tenerife.es and transparencia.tenerife.es have the following types of users:

• Users who provide data in any of the available forms: The personal data requested by ECIT includes the name and contact details and those provided by the citizen himself when filling in the forms.
• Users who have not contacted ECIT but from whom data is collected: Data provided by cookies and IP addresses.
• Users who carry out proceedings and formalities through our electronic office: The data provided by the user in the specific proceeding or service are collected.

Rules and prohibitions of use for users

The User expressly undertakes to make appropriate use of the contents and services offered and not to use them for:

• Disseminate contents that are criminal, violent, pornographic, racist, xenophobic, offensive, apology for terrorism or, in general, contrary to law or public order.
• Introduce computer viruses into the network or carry out actions that may alter, damage, interrupt or generate errors or damage to electronic documents, data or physical and logical systems of ECIT or third parties, as well as hinder the access of other Users to the Website and its services.
• Attempt to access restricted areas of the IT systems of ECIT or third parties and, eventually, extract information.
• Violate intellectual or industrial property rights, as well as violate the confidentiality of ECIT or third party information.
• Impersonate the identity of another User, public administration or a third party.
• Reproduce, copy, distribute, make available or in any other way publicly communicate, transform or modify the Contents, unless you have the authorisation of the owner of the corresponding rights or it is legally permitted.
• Collect data for advertising purposes and to send advertising of any kind and communications for sales or other commercial purposes without their prior request or consent.

Procedure in case of conduct of illegal activities

In the event that any user or third party considers that there are facts or circumstances that reveal the illicit nature of the use of any content and/or the carrying out of any activity on the Web pages included or accessible through the Web site, they must send a notification to ECIT at 901501901@tenerife.es duly identifying themselves, specifying the alleged violations and expressly declaring under their responsibility that the information provided in the notification is accurate.

Privacy policy

The user can consult how ECIT uses their data and the security measures implemented in the following link:"Política de privacidad".

Cookies Policy

ECIT installs cookies on the user's computer. To learn more about the cookies on our website, please click on the following link: "Cookies Policy"

Notifications

All notifications and communications between users and ECIT shall be deemed effective for all purposes when made by post or e-mail. Users should contact ECIT via:

• Postal mail to the following address: Registro General, Plaza de España, s/n - 38003 Santa Cruz de Tenerife
• E-mail to the following address 901501901@tenerife.es

Industrial Property and Intellectual Property

The Administration allows the reuse of contents and data for everyone and without time limitations or restrictions, in the terms established by the legal instrument CC0 of Creative Commons, and in accordance with article 17.1 of Law 19/2014, of 29 December, on Transparency, Access to Public Information and beyond the basic conditions established in article 8 of Law 37/2007 on the reuse of public sector information (citing the source, not alteration or denaturing of the information and specifying the date of the last update), and provided that it does not contradict the license or notice that may have a work and which prevails.

Modalities of reuse of information on our websites.

In accordance with article 17.1 of Law 19/2014, of 29 December, on Transparency, Access to Public Information, the reuse of public information is free and is not subject to restrictions, except in those cases in which, by regulatory means, it is subject to obtaining a specific licence, by reason of the protection of other rights or legal assets, or to the prior request of the interested party.

Law 37/2007, of 16 November, on the Reuse of Public Sector Information, which incorporates Directive 2003/98/EC of the European Parliament and of the Council, and modified by Law 18/2015, of 9 July (which in turn incorporates Directive 2013/37/EU), regulates the reuse of public information held by administrations and bodies in which they hold a majority stake, i.e. the right of all potential market players to the reuse of information from public bodies.

In accordance with these regulations, the Administration allows the reproduction, distribution and public communication of the work and, in addition, the transformation of the work to make derivative works, worldwide and without any time limitation, in accordance with the legal instrument of CC0 of Creative Commons, and as long as it does not contradict the license or notice that may have a work and that prevails.

In order to reuse the information, the following conditions must be met:

• Do not distort the meaning of the information.
• Always cite the source of the information.
• Mention the date of the last update of the information.
• Do not contradict the specific license that a work may have, which will be of preference, allowing for reuse under the conditions established in it

The source must always be cited: Council of Tenerife, except in cases where there is a specific licence, where the authorship and ownership of the exploitation rights must be recognised.

Use of brands, coats of arms and logos

The use of logos, brands, coats of arms and distinctive symbols of the Council of Tenerife in publications and websites in which this institution does not participate or which are not sponsored by it is not authorised under any circumstances. These elements of corporate identity are the exclusive property of the Council of Tenerife and are protected by the applicable legislation in force. Access by the user does not attribute any right over them.

Disclaimer on the website www.tenerife.es and modification of this legal notice

The information disseminated through the website www.tenerife.es is solely and exclusively for information purposes, and ECIT reserves the right to eliminate or suspend its dissemination, in whole or in part, and to modify the structure and content of this website without prior notice, and may even limit or deny access to such information.

ECIT attempts to maintain the quality and updating of this information and to avoid and minimize possible errors but ECIT shall not be liable for any damages or injury caused by decisions made based on the information disseminated; nor for any inaccuracies, omissions or errors contained therein, nor for any problems arising from the use of this website or any other external link; nor for any damages and/or injury to the user's software or hardware arising from access to this website. Users expressly accept that ECIT shall not be liable for unauthorized access or alteration of their transmissions or data, of any material or data sent or received or not sent or received, or any transaction made through its website. ECIT reserves the right to modify this legal notice unilaterally and without prior notice in the terms and conditions it deems appropriate with the sole obligation to inform the user of changes made throughwww.tenerife.es.